Privacy Policy

Arkhitekton Group Ltd ("we," "us," or "our") operates [substructuk.com](https://substructuk.com) (the "Website"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or use our services.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

# a. Personal Information
- **Contact Information**: Name, email address, phone number, or mailing address when you provide it (e.g., through contact forms, inquiries, or newsletter sign-ups).
- **Account Information**: Username, password, and other details if you create an account on our Website 
- **Business Information**: Details related to project inquiries, such as company name or job title, when you engage with our services.

# b. Non-Personal Information
- **Usage Data**: Information about how you interact with the Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
- **Cookies and Tracking Technologies**: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

# c. Information from Third Parties
- We may receive information about you from third parties, such as analytics providers or social media platforms, when you interact with our Website through their services.

2. How We Use Your Information

We use the information we collect to:
- Provide, operate, and maintain the Website and its services.
- Respond to inquiries, provide quotes, or manage client relationships.
- Send you updates, newsletters, or promotional materials about our services (you may opt out at any time).
- Improve our Website, services, and user experience through analytics and feedback.
- Comply with legal obligations or protect our rights, property, or safety, or that of others.
- Detect and prevent fraud or abuse.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- **Service Providers**: With trusted third-party vendors (e.g., website hosting providers, analytics services, or email marketing platforms) who assist us in operating the Website, provided they agree to keep your information confidential.
- **Legal Requirements**: When required by law, court order, or government regulation, or to protect our rights, safety, or property.
- **Business Transfers**: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- **With Your Consent**: When you explicitly agree to share your information.

4. Your Choices and Rights

As a user, you have certain rights regarding your personal information, including under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018:
- **Access**: Request a copy of the personal information we hold about you.
- **Correction**: Request correction of inaccurate or incomplete information.
- **Deletion**: Request deletion of your personal information, subject to legal obligations.
- **Opt-Out**: Opt out of marketing communications or certain data processing (e.g., cookies).
- **Data Portability**: Request a copy of your data in a structured, portable format.
- **Restriction or Objection**: Request restriction of or object to certain types of data processing.

To exercise these rights, contact us at Arkhitekton.uk@gmail.com. We will respond within one month, as required by law, though this may be extended in complex cases.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:
- Ensure the Website functions properly.
- Analyze Website performance and user behavior.
- Deliver personalized content or advertisements.

You can disable cookies through your browser settings, but this may affect your ability to use certain features of the Website. For more information, see our [Cookie Policy](https://substructuk.com/cookie-policy) 

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse, in line with UK data protection standards. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it. Contact us if you believe we have inadvertently collected information from a child.

9. International Data Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in the UK or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in accordance with UK GDPR and other applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on the Website or via email. The “Last Updated” date at the top of this policy indicates when it was last revised.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Arkhitekton Group Ltd 

 
Arkhitekton.uk@gmail.com
Substruct.uk@gmail.com

Alternatively, you can reach out via the contact form on substructuk.com